FAQ

About Saniservice

Saniservice is a leading Indoor Environmental Quality Management Company based in the United Arab Emirates, dedicated to the research, development, mitigation, prevention, and continuous management of indoor environmental quality (IEQ) issues that impact human health. The company is at the forefront of creating healthier living and working spaces through innovative and sustainable solutions.

Saniservice, established in 2009, is a company focused on improving customer health through advanced cleaning and disinfection methodologies and technologies. While specializing in disinfection, they recognize the need for a more comprehensive approach to creating healthy environments, hence Saniservice became the first, fully pledge indoor environmental quality management company . The company maintains an in-house Indoor Sciences laboratory to develop innovative solutions and offers premium disinfection services for air, water, and surfaces using stringent methodologies. Saniservice’s commitment to customer well-being is underscored by their ISO 9001 certification, demonstrating their dedication to quality and continuous improvement in health-focused services.

Our Mission
Saniservice is committed to enhancing the quality of indoor environments by addressing factors that affect the air we breathe, the water we consume, and the surfaces we touch. Our mission is to provide comprehensive and customized solutions that ensure safer and healthier indoor spaces for everyone.

Core Services
Saniservice offers a wide range of services aimed at improving indoor environmental quality:

  • Air Quality Management: Utilizing advanced technologies to purify and maintain clean air within indoor spaces, reducing pollutants and allergens.
  • Water Quality Management: Ensuring the water used in homes and offices is free from contaminants and safe for consumption.
  • Surface Hygiene Solutions: Implementing effective cleaning and sanitization protocols to maintain hygienic surfaces and prevent the spread of pathogens.

Innovative Approach
Saniservice stands out for its innovative approach to IEQ management. The company invests heavily in research and development to stay ahead of emerging environmental challenges and to provide cutting-edge solutions. By continuously improving its methods and technologies, Saniservice ensures that clients benefit from the latest advancements in indoor environmental quality management.

Commitment to Health and Sustainability
Saniservice’s dedication to health and sustainability is evident in all aspects of its operations. The company not only focuses on immediate solutions but also emphasizes long-term prevention and continuous management of IEQ issues. This holistic approach helps in creating sustainable environments that support the well-being of occupants.

Why Choose Saniservice?

  • Expertise and Experience: With years of experience in the field, Saniservice has established itself as a trusted name in IEQ management.
  • Customized Solutions: The company offers tailored solutions to meet the specific needs of each client, ensuring optimal results.
  • State-of-the-Art Technology: Saniservice employs the latest technologies and methodologies to deliver effective and efficient services.
  • Comprehensive Approach: From air and water quality to surface hygiene, Saniservice covers all aspects of indoor environmental quality.

Saniservice is more than just a service provider; it is a pioneering force in the field of indoor environmental quality management. By focusing on the health and well-being of its clients, Saniservice continues to set new standards in creating healthier indoor environments across the UAE.

What Services do we Provide?

What are the Service Divisions of Saniservice?

Saniservice covers the 3 important domains of the Indoor Environment:

  • Air
  • Water
  • Surfaces

We provide a cutomized, innovative approach in the cleaning and disinfection of these domains.

Saniservice has 6 Divisions that tackle each domain of the indoor environment:

  1.  Air:
  • AC Cleaning and Disinfection for homes and residences – We call it “SaniHome”. It focuses on the cleaning and disinfection of the primary source of indoor air, your HVAC or AC system.  We focus on providing families a safe and healthy indoor air free of contaminants and allergens. We are the only company in the UAE that does extensive cleaning and disinfection of your AC system, where we actually disassemble your AC units to clean and disinfect each part of your system.  From the condenser coils to the blower, the ducts, the drainage trays and drainage pipes.  We provide AC Cleaning services for residences in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.
  • AC Cleaning and Disinfection for industries and companies – We call it “SaniCorp”. It focuses on the cleaning and disinfection of the primary source of indoor air, your HVAC or AC system for different industries such as the corporate industries, the healthcare industry, the education industry, the hospitality industry, and the luxury and Royalty industries.  We focus on improving indoor air quality to reduce absenteeism in organizations thereby giving you a more productive workforce. We are the only company in the UAE that does extensive cleaning and disinfection of your AC system, where we actually disassemble your AC units to clean and disinfect each part of your system.  From the condenser coils to the blower, the ducts, the drainage trays and drainage pipes. We provide AC Cleaning services for companies, offices and industries in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

2.  Water

  • Water Tank Cleaning and Disinfection – We call this division.  H2O.  Saniservice provides innovative water tank cleaning and disinfection services where we do not only clean and disinfect your water storage system, or your tanks, but your whole pipes all the way to your tap and shower heads.  We only use eco-friendly, plant and mineral based cleaning products for our cleaning, and use only municipality approved disinfectants for the disinfection.  We also provide a third party, municipality certified laboratory to verify our work, to meet the highest quality and standards.  We provide Water tank cleaning and disinfection services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.
  • Water filtration – We call this division Sani Water.  Saniservice provides access to the most innovative water filtration solutions that we have personally researched, studied and tested, giving it the “Saniservice Approval” .  We provide these products as an extension of our water tank cleaning service to provide a complete “water journey experience.”  Our water filtration products is available in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  Our products are available all over the UAE.

4.  Surface – Saniservice has elevated the cleaning and disinfection of surfaces in the UAE to a new and higher level. Each one of our surface related services are like “steps” or layers in a ladder that ultimately leads to the optimal and healthy indoor environment.

  • Pest control – We call this division SaniEx.  Just like how doctors diagnose and treat illnesses with precision, Saniservice Termites and Pest Control Concept is all about finding the root cause of a termite or pest infestation and treating it with the utmost accuracy. Our approach ensures that only the exact amount of treatment is prescribed, minimizing the use of chemicals and ensuring client satisfaction. In this article, we will discuss our unique four-step process that includes diagnosing the source, prescribing a tailored solution, treating the source, and controlling the infestation to maintain a pest-free living environment.  We provide Pest Control services only in Dubai.  We do not provide Pest Control Services in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service only available in Dubai.
  • Mold Remediation

Saniservice offers comprehensive mold remediation and removal services, focusing on creating healthy indoor environments across the UAE. Key aspects of their service include:

– Expert Solutions: They provide professional solutions for effective mold elimination, clean-up, restoration, and prevention.

– Certification: Saniservice is the only company in the UAE certified by the International Association of Certified Indoor Air Consultants (IAC2), highlighting their expertise in indoor environmental quality.

– Research-Based Approach: The company leverages years of research and deep understanding to implement effective mitigation strategies for mold issues.

– Environmentally Friendly Methods: Saniservice uses nature-inspired mitigation products, including CO2-based disinfection methods and plant and mineral-based cleaning agents.

– Safety Focus: They utilize Municipality-approved anti-mold agents re-engineered to maintain the lowest chemical profile possible, ensuring the health and safety of both clients and technicians.

– Comprehensive Service: Their approach covers identification, containment, and removal of mold, addressing the full spectrum of mold-related issues.

– 24/7 Availability: Clients can reach Saniservice’s Indoor Air Quality experts around the clock by calling 800-66537.

Saniservice’s mold remediation service combines professional expertise, environmental consciousness, and a commitment to safety, offering clients a reliable solution for mold-related problems in their homes and offices.  

We provide Mold remediation and mold inspection in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

  • Hygienization – Saniservice offers a comprehensive deep cleaning service designed to ensure a hygienic and healthy indoor environment, we call it Hygienization. Key features of their deep cleaning service include:

– Thorough Cleaning: The service covers extensive cleaning of all surfaces, ensuring that every nook and cranny is addressed.

– Advanced Techniques: Utilization of state-of-the-art cleaning methods and equipment to achieve optimal cleanliness.

– Health Focus: Emphasis on creating a healthy indoor environment by eliminating dust, allergens, and other contaminants.

– Professional Team: Highly trained professionals carry out the cleaning, ensuring high standards of hygiene and cleanliness.

– Customizable Plans: Tailored cleaning plans to meet the specific needs of different spaces, whether residential or commercial.

 Saniservice’s hygienization service is a specialized approach to deep cleaning, focusing on a complete hygienic reset of indoor environments. Key aspects of their hygienization service include:

– Deeper, Wider, Surface-Specific Cleaning: This concept ensures a comprehensive approach by going deeper into cleaning, covering wider areas, and addressing surface-specific needs for a total hygienic reset.

– Surface-Specific Products: Different cleaning products are used for various surfaces to ensure that valuable items, including antiques and precious metals, are protected. This careful selection of products helps maintain the integrity and longevity of delicate and valuable items.

– Structured Approach: A systematic method that covers deep, wide, and surface-specific cleaning to achieve comprehensive hygiene.

– Innovative Techniques: Use of advanced and environmentally friendly cleaning agents and methods to ensure effective disinfection and sanitization.

– Health and Safety: Prioritization of health and safety by using non-toxic, municipality-approved cleaning agents that are safe for both humans and pets.

– Expertise: A team of experts with extensive knowledge and experience in indoor air quality and hygienization processes.

Saniservice’s deep cleaning and hygienization services are designed to provide a thorough and effective solution for maintaining a clean and healthy indoor environment, leveraging advanced techniques, professional expertise, and a strong focus on health and safety.

We provide Hygienizatrion deep cleaning services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

  • Sani360 Surface Disinfection –  Saniservice Sani360 Surface Disinfection Service

Saniservice offers the Sani360 surface disinfection service, which is designed to provide thorough and effective sanitization of various surfaces. This service is part of their commitment to maintaining high standards of hygiene and safety in indoor environments.

 Key Features

– Electrostatic Disinfection: The Sani360 service employs electrostatic disinfection technology, which ensures that disinfectants are evenly distributed across all surfaces. This method enhances the coverage and effectiveness of the disinfection process by allowing the disinfectant to wrap around surfaces and objects.

– Comprehensive Pathogen Control: The combination of electrostatic disinfection and chemical-free bio-sanitizers provides robust protection against a wide range of pathogens, including bacteria, viruses, and fungi. This ensures a safer and healthier environment.

– Surface-Specific Application: Sani360 is designed to address various types of surfaces, ensuring that each surface receives the appropriate treatment. This careful approach helps protect valuable items, including antiques and precious metals, from damage.

– Environmentally Friendly: The service uses non-toxic, environmentally friendly disinfectants that are safe for both humans and pets. This aligns with Saniservice’s commitment to health and environmental sustainability.

– Professional Expertise: The Sani360 service is carried out by a team of highly trained professionals who have extensive knowledge and experience in surface disinfection and indoor air quality.

 Benefits

– Enhanced Hygiene: By ensuring comprehensive disinfection of all surfaces, Sani360 helps maintain a high level of hygiene in homes and workplaces.

– Safety and Health: The use of safe, non-toxic disinfectants ensures that the disinfection process does not pose any health risks to occupants.

– Effective Coverage: The electrostatic technology ensures that even hard-to-reach areas are effectively disinfected, providing thorough protection against pathogens.

Saniservice’s Sani360 surface disinfection service combines advanced technology, professional expertise, and a commitment to safety and environmental sustainability to deliver a reliable solution for maintaining hygienic indoor environments.

We provide Sani360 Disinfection services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

  1. The Indoor Sciences Division – Indoor Sciences: Saniservice’s Specialized IEQ Division

Indoor Sciences, a division of Saniservice, is dedicated to providing comprehensive Indoor Environmental Quality (IEQ) services. This specialized branch offers customized testing and benchmarking to give clients control over their indoor environments. Key aspects of Indoor Sciences include:

– Multidisciplinary Expertise: The division boasts a certified team of Building Scientists, Architects, Engineers, and Microbiologists, ensuring a holistic approach to IEQ issues[1].

– Comprehensive Services: Indoor Sciences offers thorough Indoor Environmental Testing and Benchmarking, identifying root causes of IEQ problems and providing actionable insights for mitigation and control[1].

– Advanced Approach: The division leverages cutting-edge technology and the latest advancements in Building Science and Microbiology to deliver high-quality services[1].

– Central Hub: Indoor Sciences serves as the focal point for all of Saniservice’s premium IEQ services, including research, development, and testing[1].

– Department of Microbiology: Notably, the Saniservice Department of Microbiology operates under the Indoor Sciences division, further enhancing their capabilities in microbial analysis and control.

– Client-Focused Solutions: The team offers free online consultations and easy booking options for clients seeking expert advice on their indoor environment concerns.

Indoor Sciences exemplifies Saniservice’s commitment to providing specialized, science-based solutions for improving and maintaining indoor environmental quality. By combining diverse expertise with advanced technology, this division offers clients comprehensive control over their indoor spaces.

We provide testing services services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

Inspections

Information about inspection requirement for our different services

In Saniservice, we provide different Indoor Environmental Services that require some type of inspection deppending on the service the client require.

  1. For AC Cleaning and Disinfection – Inspection for AC Cleaning is Free of Cost for clients within Dubai.    However, for returning clients or clients who have previously taken the AC Cleaning service, we do not require any inspection, except when there was a significant alteration in the AC system of the customer.  Example, the customer added a new AC unit, or the client has made changes to the ducting, or even created a new living space.  In these cases, we need to do an inspeciton of the clients AC system again.  Additionally, if the locaiton of the client is outside Dubai, there might be a cost involved depending on the location of the clients property.
  2. For Mold Remediation service – Mold inspection is not free.  This is a paid service.  The price of the mold inspection deppends on the extent of the mold infestation.  
  3. For mold, moisture or humidity inspection – the inspection for the presence of mold, moisture intrusion or humidity inspection, this is a paid service.  The cost of this inspection will deppend on the size and number of locaiton to be tested.
  4. For pest Control and Termite inspection – The inspection for Pest Control and Termites are free, however, it is only limitted to clients located in Dubai.
  5. For Water Tank Cleaning and Disinfection – Water tank cleaning and disinfection inspection is free of cost.  However, if the client is lcoated outside Dubai, there will be a cost involved for the inspection.
  6. For Hygienization Deep Cleaning Inspection – For hygienization and deep cleaning inspection, we do a free inspection.  However, if the client is lcoated outside Dubai, there will be a cost involved for the inspection.

AC Cleaning and Disinfection

What happens before an AC Cleaning Service

Saniservice endeavors to clean and disinfect your whole AC system.  This includes your AC Coils, the ducts, the vents, the drainage pipes, the drainage trays and the blower.  In order for us to do a comprehensive cleaning, we first need to understand the configuration and condition of your system.  Therefore, we usually offer a free inspection to our new clients first.  The free inspection is performed by a senior sales and a technician, who will come to your home to check your AC system.  This process usually takes at least 40 minutes, at minimum depending on the number of your AC units.  We will then submit a full inspection report for you on the same day.  This will include the photos and the information on the condition of your AC units, plus the quotation on how much it will cost to do the full AC cleaning and disinfection.

There are situations where we will need to create an access to your AC system.  This is done by boring a specified hole on the ceiling and installing an access panel which we will fabricate for you.  This is important in cases where we can not reach certain ducts or the AC system itself. In these cases, we will inform you about this requirement, and include the cost in the quotation.

We provide AC Cleaning services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

Booking an AC Cleaning Serivce

For new customer:  To book an AC cleaning service, simply contact our FrontDesk at 04 321 3303 through Phones or Whatsapp.  We usually recommend to perform a free AC inspection first so we can check the configuration and state of your AC system.  

For existing customer:  If you are an existing Saniservice customer, you may contact the Client Relationship Manager assigned to you, or simply contact our frontdesk at 04 321 5505 through phone or whatsapp.  If you are still living in the same property, we can book the service for you straight away.  If you are in a new property, we will need to perform a free inspection for you before we can tell you the cost of the service.

Do I need to be outside during an AC service?

We usually recommend the customer vacate the area during an AC service.  Our AC cleaning and disinfection service usually lasts the whole day, with a minimum 5 to 6 technicians.  We also have several machines that can produce a lot of noise.  Therefore, it could be an inconvenience to you if you are staying in the facility during the service.  Hence we recommend that you leave your home during a service.   

How long does an AC CLeaning service last?

An AC cleaning and disinfection service usually takes a full day from 8am to 5pm!  We usually send 5 to 6 technicians who will perform the full ac cleaning and disinfection.  

What chemicals do you use for AC Cleaning and disinfection

Saniservice is an advocate of a chemical-free indoor environment, hence we strive to use only the most eco-friendly bio-sanitizers available.  We use a Swiss patented bio-sanitizer that is safe for humans and pets.

I have Pets, is it safe to leave them at home during an AC service?

We understand that pets are cherished members of your family, and we treat them with the same care and respect we extend to our valued customers during AC service visits. As animal lovers ourselves, we’ve developed thoughtful protocols to ensure the comfort and safety of your furry companions.  We only use eco-friendly bio-sanitizers that are safe for people and pets.  For optimal results and to minimize stress, we recommend that both people and pets vacate the premises during AC cleaning services. However, we recognize that this isn’t always feasible. Rest assured, our technicians are trained in pet-friendly practices to create a safe environment and reduce any potential anxiety for your cats, dogs or any pets.Our carefully crafted procedures allow us to work efficiently while being mindful of your pets’ well-being. We take extra precautions in pet-occupied areas to minimize risks and maintain a calm atmosphere. Your peace of mind—and that of your pets—is our priority throughout the service process.

I have a lot of valuables and expensive furnitures, will they be safe during an AC cleaning service?

At Saniservice, we go to great lengths in ensuring that our technicians are trained in dealing with your valuables.  We have very strict protocols in dealing with furnitures and even antiques, artworks and items of precious metals.  Even from the inspection stage, we already identify and assess your space to determine the best way to protect and treat them during our AC Cleaning service.

Will you clean my place after the AC CLeaning Service?

Yes, Our AC Cleaning and Disinfection service, being a premium service, takes cleanliness at a very high priority.  After the service, we will leave your place cleaner and tidier than before we arrive.  We have team managers that visit and perform quality check after the AC cleaning service to make sure that everything is in order and that no spot is left uncleaned.  

Who will be performing the AC Cleaning and disinfection service?

Saniservice has a team of skilled and well trained technicians who will be performaing your service.  They are not only hand-picked for their knowledge of AC, but for their demeanor and integrity.  They are trained with “hospitality” level skills and infused with the Swill Quality culture of service.

Additionally, we are the only AC Cleaning company in the UAE that holds a distinction of such service level.  We have a strict grooming policy for all our technicians, and have trained them to be in their best decorum during services.

Why is Saniservice more expensive than other companies?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

When someone asks for pricing or estimated pricing cost use this formula:

If someone asks for a rough estimate, or ball [park figure, or estimated cost of AC cleaning, ask first for the customers location or the Emirates they live in. Then ask how many AC units they have, if they do not know the number of AC units, ask them the number of AC controllers they have.

If they are located in Dubai, multiply the number of units they have by 850 Dirhams. This will be the approximate cost of their AC service in UAE Dirhams.

If they are located in Abu Dhabi, Sharjah, Ajman, Al Ain, Umm Al Quwain, Ras Al Khaimah or Fujairah, multiply the number of units they have by 950 Dirhams. This will be the approximate cost of their AC service in UAE Dirhams.

Pest Control and Termites Control

Do you perform Pest Control Services?

Yes, Saniservice has a pest control division we call SaniEx.  We have a Pest Control Doctor, that diagnoses the source of your pest infestation with the aim of minimizing the chemicals we use during a pest control service.  He then designs a pest control mitigation plan which is turned over to our qualified and municipality certified technicians who executes the service as specified.

However, our Pest Control service is only limited to locations within Dubai.  At the moment, WE DO NOT perform Pest control in other emirates like Sharjah, Ajman, Ras Al-Khaimah, Abu Dhabi, Al Ain or Umm Al Quwain.

What pests do we specialize in?

SaniEx by Saniservice specializes in ALL kinds of pests.  We can treat and find the source of any pest infestation.  To name a few:

  • ants
  • rodents
  • cockroaches
  • mosquitos
  • bed bugs
  • all winged and flying insects
  • termites
  • flies
  • etc.

Do you treat termites?

Yes, we have expertise in not only treating termites, but also finding the source of termites infestation to target the very origin of the infestation.  We also use a very advance technology in detecting the presence of termites to avoid unnecessary destructive procedure during the inspection phase.

However, our Termite Control service is only limited to locations within Dubai.  At the moment, we do not perform Pest control in other emirates like Sharjah, Ajman, Ras Al-Khaimah, Abu Dhabi, Al Ain or Umm Al Quwain.

How do you detect termites?

Aside from a thorough inspection of your premises, SaniEx by Saniservice also uses a non destructive radar technology to detect hidden termites to effectively find the source of the infestation.

How long will the inspection take?

Deppending on the severity of the infestation and the complexity of the location, the inspection can last from one to two hours.  However, for termites, this can vary greatly deppending on the assesment of our pest control doctor.  

How long will the treatment take?

Deppending on the severity of the infestation and the complexity of the location, the inspection can last from 30 minutes to one hour.

Do I need to stay outside during a pest control service?

If the pest control service is to be performed indoors, yes, we strongly advise that you stay outside your home at least 4 hours after the Pest Control service.  If you have pets, we also strongly advise that they are moved out of the house for their safety.  This is a strict protocol we adhere to. 

How do I book a pest control service

Before we book you for a pest control service, we perform a free inspection first.  We first determine if your infestation is “indoors” or “outdoors” so we can determine the best approach to mitigate your pest control problem.

After determining if its indoors or outdoors, we send our Pest control engineer who will diagnose the issue and create a mitigation plan for you.  A report will be sent to you which includes a quote on how much the service will cost.

If you agree with the quotation, we will then book your service at the next convinient time.

If you want to book a free inspection, you may contact us at 04 321 5505 via phone or WhatsApp.  Our frontdesk team will help you with your booking.

Is it safe for my pets to stay inside during a pest control service?

We understand that pets are cherished members of your family, and we treat them with the same care and respect we extend to our valued customers during AC service visits.

As animal lovers ourselves, we’ve developed thoughtful protocols to ensure the comfort and safety of your furry companions.  However, as we use municipality approved pesticides during most of our pest cpntrol services, we mandatorily require that both people and pets vacate the pest control services.

 

Why is your pest control service more expensive than others?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

How much do you charge for pest control services for a one-bedroom apartment?

The price for general pest control will be determined after an inspection by our registered engineer. The engineer will assess the level of pest infestation in your house to determine the frequency of treatment needed. It is necessary for our engineer to conduct an inspection first so that he can discuss the findings with you and answer any questions you may have on the same day.

I have dogs, but I am facing an ant problem in my kitchen. How can you assist with pest control to eliminate the ants?.

Our engineer will assess the extent of the ant infestation in your house, particularly in the kitchen, to decide on the required treatment and pinpoint the source. It is necessary for our engineer to conduct an inspection initially so that he can advise you on whether you need to leave the premises, along with your dog, or if you can remain inside.

My request now is to move to my other villa here in Dubai. My problem is that I get mosquito bites every morning and every night in my backyard.

For the mosquito treatment, a pest control engineer can conduct a thorough inspection to identify the level of mosquito infestation and locate any stagnant water where mosquito larvae may be breeding, especially in your compound. The engineer will recommend the type of treatment needed and the number of visits required to address the mosquito issue.

I would like to inquire about the cost of cockroach treatment for a studio apartment in Abu Dhabi.

Thank you for contacting Saniservice! Currently, our pest control services are only offered in Dubai, and we do not provide pest control services in other emirates.

I would like to inquire about the cost of cockroach treatment for a studio apartment in Abu Dhabi.

We provide Pest Control services only in Dubai.  This service is not available in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available Dubai.

I have seen a cockroach in my kitchen and storage room. I would like to schedule pest control as soon as possible. I live in Dubai.

I have seen a cockroach in my kitchen and storage room. I would like to schedule pest control as soon as possible. I live in Dubai.Thank you for contacting Saniservice! Regarding your concern about cockroach treatment. It is essential for our licensed pest control engineer to conduct an inspection first to determine the extent of the infestation, locate the source, and decide on the appropriate treatment for your house. He will also discuss with you the precautions to take after the cockroach treatment.

I have been feeling itchy on my back early in the morning and I haven't been able to sleep well for the past two nights. I suspect that I may have bed bugs in my bed. Can you please advise me on how to address this issue?

For bed bug treatment, our pest control engineer will conduct a thorough inspection to identify the level of infestation, locate eggs, and find the source by inspecting all fabric materials such as beds, cushions, bed frames, sofas, and dining chairs, as well as any furniture or fixtures near the bed or chairs where people sit for extended periods. Additionally, our treatment approach is chemical-free. We will use a steam machine that features compressed and reheated superheated dry steam, which releases more than twice the amount of water per minute compared to standard steamers. This machine can easily kill all stages of bed bugs, from eggs to adults.

Hello, I would like to inquire about rat treatment. What is your procedure for the treatment and when do you typically provide the service?

Since you’re experiencing unusual sounds coming from your ceiling, it’s possible that you may have a pest issue. Before we can assist you further, I’d like to ask, have you noticed any other signs of pest activity, such as droppings, gnaw marks, or unusual odors?  The pest control engineer will assess the extent of the rat infestation in your house, specifically to identify any openings, holes, or entry points. He will inform you how many times we need to visit your house for effective treatment against rats.

Do your pest control team members have licensed pest control cards from Dubai Municipality?

I’d like to inquire about your specific situation. Are you experiencing any signs of rat infestation or concerns about potential issues? ThaSaniEx, is indeed registered and approved by the Dubai Municipality for providing pest control services. Our team of experts is committed to delivering exceptional results while adhering to the highest standards of quality and safety. All members of our pest control team, from the pest control engineer to the technician, are licensed for General Pest Control & Termite Treatment by the Public Health Pest Control Department of Dubai Municipality.nk you for the information, Arnold. Since you’re experiencing unusual sounds coming from your ceiling, it’s possible that you may have a pest issue. Before we can assist you further, I’d like to ask, have you noticed any other signs of pest activity, such as droppings, gnaw marks, or unusual odors?

Do you provide Pest Control in the whole UAE?

No.  At the moment, we only provide our pest control services in Dubai.  This service is not available in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is only available in Dubai.

Water Tank Cleaning and Disinfection

Does Saniservice Clean and Disinfect Water Tanks?

Yes.  Saniservice cleans and disinfects water tanks and water storage system.  Our comprehensive water tank cleaning and disinfection service starts from the domestic source of water which is your tank, all the way down to the pipes and to your taps and shower heads.  

Our cleaning and disinfection protocol for water tanks is defined in two phases:  the cleaning phase and the disinfection phase.

For cleaning, we only use plant and mineral based cleaning products that is 100% safe for humans and pets.

For Disinfection, we use municipality approved disinfection products.

After the service, we even tests your water through a third party laboratory for make sure that we have done the service at the highest level of quality and safety.

We provide Water tank cleaning and disinfection services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

Why is your water tank cleaning expensive than others?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

How can I book a water tank cleaning service?

Before we can book a water tank cleaning and disinfection service, we first recommend performing a free inspection.  This is to determine the condition and complexity of your storage water system so we can assess the requirement for the service.

After this, we will send you a report with the quotation on the cost of the cleaning and disinfection.

If you want to book a free inspection, you may contact us at 04 321 5505 via phone or WhatsApp.  Our frontdesk team will help you with your booking.

Hygienization - Deep Cleaning

What is Hygienization by Saniservice?

Hygienization is a revolutionary way of looking at deep cleaning.  At Saniservice. we have re-engineered the deep cleaning process and called it Hygienization.  Simply put it, as the total reset of your indoor environments’ overall hygiene which serves as the base for building a total hypoallergenic environment.

“Hygienization” refers to the comprehensive restoration of your indoor environments’ cleanliness, reaching its most profound aspects. This “optimal state of hygiene” is meticulously designed by experts, providing a solid foundation for establishing the regular cleaning routine necessary to maintain a pristine and healthy space.

How does Hygienization deep cleaning works?

“Hygienization” refers to the comprehensive restoration of your indoor environments’ cleanliness, reaching its most profound aspects. This “optimal state of hygiene” is meticulously designed by experts, providing a solid foundation for establishing the regular cleaning routine necessary to maintain a pristine and healthy space.

With regular deep cleaning, other companies only utilize steam to disinfect surfaces.  With hygienization, we go wider, deeper and more surface specific.  

We individually clean and disinfect each surface down to the minute corners and parts of your home and furniture.  We also use different natural cleaning products for each type of surfaces to make sure that we do not compromise your furnitures, fabrics and valuable items.  Each cleaning towels we use are color coded for each specific use, and not one item is cleaned with the same cloth.

We use steam for wherever it is required, but use a variety of different advanced cleaning procedure for specific surfaces that require a different method of cleaning.

We provide Hygienization Deep Cleaning services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

How do I book a Hygienization deep cleaning service?

Before we can book a Hygienization deep cleaning service, we need to perform a free inspection of your home or office space.  This is crucial for us to identify the type of surfaces that you have so we can create a “hygienization plan” for you.  This will make sure that we will be able to address each individual surface and furniture with proper cleaning procedure commensurate with the care and quality that only Saniservice provides.

After the free inspection, we will be sending you a quotation with the complete pricing information for the Hygienization of your home or office space.

If you want to book a free inspection, you may contact us at 04 321 5505 via phone or WhatsApp.  Our frontdesk team will help you with your booking.

Why is your hygienization very expensive?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

Do we need to vacate the area during the Hygienization deep cleaning process?

Although our hygienization deep cleaning process uses chemical free, plant and mineral based cleaning products which are safe for humans and pets, we still recommend that occupants vacate the home during our Hygienization deep cleaning process.  This is due to the fact that the whole protocol requires for our technicians to move things around with our equipment and tools.  We do not want to cause you any inconvenience in this regard, hence we recommend that you vacate the facility during our service.

Sani 360 Disinfection

What is Sani360 Disinfection?

Sani360 is our Surface disinfection service.  It is a comprehensive, eco-friendly sanitization for all surfaces, ensuring a sterile, germ-free, environment with proven effectiveness.

The Sani360° advantage harnesses the power of electrostatic disinfection and 100% chemical-free bio-sanitizers to provide a superior solution for maintaining clean and healthy indoor environments. Electrostatic disinfection ensures that all surfaces, including hard-to-reach areas, are thoroughly coated with sanitizing agents, providing comprehensive coverage and protection against pathogens. By utilizing chemical-free bio-sanitizers, Sani360° not only eliminates harmful germs and contaminants but also promotes a safer, eco-friendly approach to disinfection. This combination of advanced technology and environmentally-conscious products offers an unparalleled level of cleanliness, safeguarding the well-being of occupants while minimizing the environmental impact of traditional cleaning methods.

We provide Sani360 Disinfection services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

How does Sani360 electrostatic disinfection works?

Electrostatic disinfection is an advanced cleaning method that uses electrically charged particles to effectively sanitize surfaces. Here’s how it works:

  1. Charging the disinfectant: The electrostatic sprayer combines a disinfectant solution with air and atomizes it using an electrode inside the device. This process gives the disinfectant droplets a positive electrical charge. 
  2. Attraction to surfaces: As the positively charged disinfectant mist is sprayed, it becomes attracted to negatively charged or neutral surfaces. This electromagnetic attraction allows the disinfectant to cling to and wrap around objects, even those with complex shapes.
  3. Even coating: The charged particles repel each other, spreading out evenly across surfaces and preventing clumping. This ensures a uniform coating of disinfectant, even on hard-to-reach areas.
  4. Wraparound effect: Due to the electrostatic charge, the mist can coat surfaces from all angles, including undersides and backsides of objects, even when sprayed from only one direction.
  5. Reduced cross-contamination: Since the application is touchless, there’s less risk of spreading contaminants between surfaces during the disinfection process

Does Sani360 eliminate viruses and pathogens like the Corona Virus?

Yes.  While Sani360 describes the method by which apply the disinfectant onto your surfaces, Saniservice uses a Swiss patented bio-sanitizer on our electrostatic disinfection machines that is proven to kill 99.99999% of viruses, bacteria, molds and pathogens on contact! Even the Corona Virus that causes COVID19.

 

Do we need to vacate the area during the disinfection process?

Yes.  While Saniservice uses only eco-friendly bio-sanitizers, electrostatic disinfection can create an overwhelming amount of fine particles in the air that can be unpleasant to some people.  Hence we recommend that occupants vacate the area to be disinfected.

How do I book a Sani360 surface disinfection service?

Before we can book a Sani360 Disinfection  service, we need to know the type of facility and the approximate size in terms of square meters of the area we need to disinfect.  After this, we can give you a quote of the cost of disinfection.

If you need Sani30 for your home or office, you may contact us at 04 321 5505 via phone or WhatsApp.  Our frontdesk team will help you with your booking.

Mold Remediation

Introduction to Molds and the Saniservice Mold Remediation Service

The first thing we need to remember about molds is that they are ubiquitous, this is the reason why they are very hard to ‘kill’. In fact, molds are not regulated because controlling them depends on many variables.

Molds need 3 things to grow, food, oxygen, and water. Among these 3, water is the only one we can try to control. Therefore, mold prevention hinges on moisture and humidity control indoors.

It must be made clear that the term “mold remediation” is actually a collection of processes which includes:

  1. Testing
  2. Isolation
  3. Cleaning
  4. Disinfecting
  5. Drying
  6. Protection
  7. Maintenance 

An important aspect of mold control which we can try to lessen if to control the number of spores in the air. Molds create spores, this is how they reproduce. These spores are microscopic, and they stay airborne for a long time. There are always equal amounts of molds indoors and outdoors. So, controlling the amount of spores in the air is important as well. But we must remember that the biggest polluter of the indoor environment is “us”. We bring in bacteria, we breathe off co2, we take in mold spores from outside when we go out for a jog or walk in the park. This is why efficient mold growth prevention should be a continuous endeavour. Regular cleaning, air disinfection, using air sanitizers and not HEPA based air purifiers and dehumidifiers are essential to mold prevention.

In Saniservice, we have developed a protocol for controlling mold in indoor environments. We use different methods of disinfecting the air and indoor spaces and recommend only the products that we have tried and rigorously tested in our internal laboratory.

Our preventive treatment is designed for controlling airborne spores and spores that have already settles in surfaces and just waiting for the right conditions to propagate.

The method we use depends on the area, the furniture within the space, the materials, and surfaces amongst others.

Once we have determined the variables of the indoor space, we can them employ a method or a combination of methods that is appropriate for the indoor space. This may be any of the following:

• Dry Fogging
• Direct spray treatment
• Electrostatic spray
• Plasma treatment
• Ozone Treatment
• Steam
• Heat Treatment

In terms of the products we use with the above methods, we also have different products depending on the condition of the indoor environment and its occupants. We strive to use products with zero chemicals or close to it as much as possible, however, due to the nature of the mold infestation in an indoor space, sometimes we need to use products that have some chemical based agents on them but are municipality approved and still safe for building occupants.

Some products we use:
• Hydrogen peroxide
• Sodium Hypochlorite
• Sodium Bicarbonate
• Carbon Dioxide
• Plant and mineral based cleaners

We also use our proprietary mold cleaner for severe infestation, and we also developed our own strain of probiotic bacteria in house which is effective against mold and mold smell.

We provide Mold Inspection and Mold rediation services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

Why is your mold remediation service very expensive?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

What is our Mold Remediation Procedure?

Saniservice strictly follows the guidelines of the IICRC and IAC2 in terms of its mold remediation service.  After a thorough inspection assessment and testing, The Indoor Sciences department will create a mold remediation plan based on the following guidelines:

  1. Proper Protection (PPE) – All our technicians wear the proper PPE during the mold remediation service.
  2. The Mold Remediation Process
    1. Preparation
      • Technicians will prepare the products required for the mold remediation.  this may include proprietary mold remediation solutions and/or fungicides depending on the discretion of the Indoor Sciences department.
    2. Isolation
      • Avoid moving any affected items
      • Isolate the affected Area with plastic covering
      • Seal all air vents and HVAC openings
      • Start air purification and dehumidification machines
      • Place air mover with ducting going outside to an open area
      • As soon as isolation is setup, NO ONE is allowed to leave the area until the remediation process is finished.
  3. Removal
    1. Remove all affected items. If required, cut out affected gypsum walls or ceiling.
    2. Wrap affected items on a bio-hazard bag, properly sealing it
    3. Put all affected, wrapped items in one area
  4. Treatment
    1. Treat affected area with the DOT cleaner solution
    2. If mold leaves marks on the wall, use CO2 Treatment
  5. Cleaning
    1. Scrub or wipe any traces of mold on the affected area
    2. DO NOT use the same cloth or cleaning item on different surfaces
    3. After using a cleaning item, it must be sealed in a secure container
  6. Disinfection
    1. Depending on the type of mold contamination we may use different disinfection method or a combination of disinfection methods
    2. Fogging with H2O2
    3. Electrostatic Disinfection
    4. Ozone Treatment
  7. Drying
    1. Drying the space should be a continuous process all throughout the remediation activity
    2. If there are water damaged areas, we should leave the dehumidifier running for a specified amount of time.
  8. Clean-up and Restoration
    1. Restore the place to its original state
    2. Dispose of all infected materials and place them outside the property
  9. Post testing
  10. Reporting
  11. Post Service – Disinfect all materials used in the remediation process

What happens next after a mold remediation service?

We must remember that ‘Mold Remediation’ only refers to the proper removal of molds as per the mold remediation guidelines of the IICRC and IAC2 so that it doesn’t cross contaminate or spread in the other parts of the home or office.  Remediation is not a guarantee that mold will not come back.  The only way to make sure that molds are controlled is if moisture is controlled.  What we can guarantee is, after our remediation service, there will be safe levels of mold presence in the indoor environment.

It is crucial  to note that molds need 3 things to grow.  Food, Oxygen and Water.  Among the 3, the only thing we can control is water.  Therefore, is important that after remediation, building occupants should try to maintain ‘dry’ conditions.  This includes making sure there are no leaks or water intrusion in your indoor environment, that the relative humidity is constantly under 60%, and that the home has proper insulation, ventilation and circulation amongst others.  Maintaining a hygienic home or office  also plays a crucial role in your indoor microbiome, it is one of the crucial factors that determines mold growth in indoor environments.

During our inspection and mold remediation service, we will identify the possible causes of moisture in your facility, and addressing the issues we raised on the reports is critical in determining if molds can grow and re-infest your space.  We will also give you recommendations on how to address structural, mechanical, and microbiological issues and point you towards the right directions on how to rectify them.

In cases where there are structural issues where rectification may be impossible, we will recommend interventions that can help mitigate the problem.

Our buildings like our homes and offices are ‘living, breathing and influential’ entities, and therefore it should be treated as such as it has a direct influence on our health.  To control such an entity, we need to understand the air tightness, insulation, and mechanicals with the aim of optimizing the “skin” and “circulatory” systems of your home to achieve control over your indoor environment.  However, this needs a deeper investigation of your indoor environment and the immediate external factors that affect it.  If you want to know more about how Saniservice can help you with this, call us on 04 3215505 or our indoor science hotline on 800-66537, one of our Building Science experts will always be available to assist you.

The Indoor Sciences Division

About the Indoor Sciences Division

While indoor facility services like AC cleaning and disinfection, water tank cleaning, and surface deep cleaning are vital for maintaining a healthy living environment, they are essentially mitigation processes that address existing issues rather than preventing them. For instance, mold remediation effectively removes mold but doesn’t address the underlying cause of mold growth, in the same way, steam cleaning your bed gets rid of dust mites, but it only sets the stage for its repropagation if your homes vitals are not understood and addressed.

 

A genuinely healthy indoor environment involves not just addressing immediate concerns but understanding the root causes that trigger these issues. Recognizing this need, Saniservice has established the Indoor Sciences Division, the first of its kind in the UAE and the GCC region. Within this division we created the Saniservice Department of Microbiology, our in-house central laboratory, which leads our research and development in Indoor Environmental Science to investigate invisible allergens, pathogens and contaminants brought about by molds, pests, chemical compounds, and microorganisms.

 

Our multidisciplinary team, consisting of architects, engineers, building scientists, and microbiologists, certified by the International Association of Indoor Air Consultants (IAC2) and the Institute of Inspection Cleaning and Restoration Certification (IICRC), focuses on four critical elements of indoor science: air quality, moisture, airflow and pressure, and heat bleed. These elements are integral to our recommendations concerning your home’s essential systems: air tightness, insulation, and mechanicals with the aim of optimizing the “skin” and “circulatory” systems of your home to achieve one goal: CONTROL.

 

Your home is an extension of your health. Saniservice’s Indoor Science Division not only mitigates immediate health threats within your indoor environment but also empowers you with the knowledge and actionable insights necessary to prevent future issues. We provide simple, easy-to-understand reports and offer direct consultations with our team of experts whenever needed, ensuring your home remains healthy and safe in the long term, giving you the power of control over your indoor environment and achieving a real “Healthy Indoor Environment.”

What are the services that the Saniservice Indoor Sciences Division provide?

Indoor Sciences emphasizes their commitment to providing high-quality services tailored to client needs, utilizing a team of experts including Building Scientists, Microbiologists, Architects, and Engineers. They offer these services across Dubai and the UAE, aiming to ensure the health, safety, and well-being of building occupants.

Based on the content provided, I can summarize the indoor environmental testing and inspection services offered by Indoor Sciences. Here’s a list of their services with brief descriptions:

1. Structural Inspection: Assessment of building structural integrity and its impact on indoor environmental quality factors such as moisture control, ventilation, and noise pollution.

2. Indoor Air Quality Inspection: Thorough assessments of air pollutant concentrations and their effects on occupant health, comfort, and performance using advanced monitoring devices.

3. Microbiology Testing: Identification and quantification of microorganisms like bacteria and fungi in indoor environments to assess potential health risks and develop remediation strategies.

4. Mold Inspection: Comprehensive visual assessment of properties, including HVAC systems, to identify potential sources of mold growth and moisture intrusion.

5. ERMI Testing: Environmental Relative Moldiness Index testing to provide detailed analysis of mold species present and their relative abundance for accurate health risk assessment.

6. Water Quality Testing: Assessment of contaminants such as heavy metals, bacteria, and chemicals in building water systems to identify health risks and develop treatment strategies.

7. Physicochemical Testing: Analysis of physical and chemical properties of indoor environments, including temperature, humidity, and volatile organic compounds (VOCs) to identify potential discomfort sources and health risks.

8. Moisture Intrusion Investigation: Thorough assessment of building envelope, HVAC system, and water-related systems to identify potential moisture intrusion sources and develop remediation strategies.

 

 

Indoor Air Quality Test

Our indoor air quality testing is basically a “snapshot” of your indoor air’s “vitals”.  There are 2 parts to our Indoor Air Quality Test:

  1. Microbiological testing – where we test your air for the presence of molds and benchmark the resulting colonies formed against the Dubai Municipality guidelines
  2. Physicochemical Benchmarking – where we monitor 9 parameters: temperature, relative humidity, air pressure, TVOC, carbon dioxide, carbon monoxide, Nitrogen Dioxide, Ozone and Particulate Matter 2.5 microns.

The aim of this test is to understand the quality of your indoor air and what is affecting it.  This will give you the idea and direction in narrowing down indoor environmental concerns to the specific cause of an underlying problem.

However, the indoor air quality test is only an indicator of your home’s vitals.  It is not designed to identify the actual cause of the problem that might be persisting in your indoor environment.  IAQ testing will NOT tell you why molds are growing in your home, why your TVOC is high, why relative humidity is elevated, etc.  But it can point you in the right direction regarding what further testing is required to get to the specific issue.

From an IAQ test, we can recommend the next possible tests and make recommendations for specific protocols and procedures to be performed to the pertinent department who can design the required testing for you.

Full Mold Inspection

Full Mold Inspection

Our full mold inspection covers all the possible causes of mold infestation in an indoor environment.  A full mold inspection includes:

  1. Microbiological testing – where we test your air for the presence of molds and benchmark the resulting colonies formed against the Dubai Municipality guidelines
  2. Physicochemical Benchmarking – where we monitor 9 parameters: temperature, relative humidity, air pressure, TVOC, carbon dioxide, carbon monoxide, Nitrogen Dioxide, Ozone and Particulate Matter 2.5 microns.
  3. Structural Inspection – where we investigate the whole building envelope to check for structural defects that may contribute to moisture intrusion, heat bleed etc. This test covers the 3 aspects of home control which are air tightness, insulation and mechanical.  (Mechanicals is further augmented in the next item)
  4. Mechanicals – where we investigate the mechanical factors that affect your home, from your HVAC, ducting, chilled water supply, fresh air supply, ventilation and circulation.

The aim of this investigation is to determine why your home is conducive to mold, does the facility support the condition for mold growth and what is causing its persistence.  In our reports, we will highlight our specific findings and corroborate all the data we gathered to come up with our actionable recommendations that will point you to the right direction on not only how to remediate the molds in your indoor environment but how to prevent it from coming back or inhibit its eventual propagation.

What is an ERMI Test?

At Saniservice’s Indoor Sciences Division, we are committed to providing our clients with the most comprehensive and effective tools for assessing indoor environmental quality. One such tool is the Environmental Relative Moldiness Index (ERMI), developed by the U.S. Environmental Protection Agency (EPA) as a research tool to investigate mold contamination in homes.

The ERMI is a standardized method for quantifying the relative abundance of 36 different mold species found in a home’s dust sample. By analyzing the concentrations of these mold species, the ERMI can provide an objective assessment of the “moldiness” of a given indoor environment.The ERMI test involves collecting a dust sample, typically from carpeted areas, and analyzing it using advanced mold-specific quantitative PCR (MSQPCR) technology. This highly sensitive DNA-based method allows us to precisely identify and measure the levels of various mold species.

To provide context, the ERMI results are compared to a national database of over 1,000 homes, allowing us to determine where your indoor environment falls on the relative moldiness scale:

  • ERMI Score -10 to -4 (Quartile 1): Low Relative Moldiness
  • ERMI Score -4 to 0 (Quartile 2): Low to Medium Relative Moldiness
  • ERMI Score 0 to 5 (Quartile 3): Medium to High Relative Moldiness
  • ERMI Score 5 to 20 (Quartile 4): High Relative Moldiness
  • ERMI Score > 20: Very High Relative Moldiness

The ERMI offers several advantages over traditional mold screening methods:

  1. Carpet dust acts as a reservoir for mold spores and is more representative of mold levels over time versus short-term air samples.
  2. The use of MSQPCR for this test allows for increased precision as it is based on a biochemical assay using calibrated instrumentation.
  3. The ERMI provides an objective and standardized method for screening homes for mold, allowing for comparison across different environments.

By incorporating the ERMI test into our comprehensive indoor air quality assessments, Saniservice’s Indoor Sciences Division can provide you with a detailed understanding of the mold-related risks in your home. This information is invaluable in developing targeted solutions to address the root causes of mold growth and improve the overall indoor environmental quality.Whether you’re concerned about the health of your family, preparing to purchase a new home, or seeking to optimize the performance of your existing living or working space, the ERMI test is a powerful tool in our arsenal. 

We provide ERMI Testing services in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  This service is available all over the UAE.

What is the cost for an ERMI test?

An ERMI starts at AED 1500 + VAT per location within DUbai.  Pricing outside Dubai may vary depending on the location.

The test results takes about 14 days to finish.

What if I have visible molds in my home?

Visible molds should always be a cause of concern and should always be treated as a top priority to be addressed.  This is because some mold species can cause a great deal of harm to sensitive and vulnerable people.

Recognizing this concern, Saniservice, under its Indoor Sciences DIvision has created the 800-MOLDS hotline, which can be reached 24/7.

If you suspect you have molds, or have visible signs of molds, our recommendation is to NOT touch or move the affected item or area without proper precaution.  Call 800-66537 to get free expert advice on how to handle your mold concerns.

Why is your testing service very expensive?

At Saniservice, we believe in delivering an exceptional experience, much like flying first class. Imagine being on the same flight, departing and arriving at the same time, with the same crew and pilot, yet the experience in Economy Cabin differs vastly from First Class. That’s how we view all our premium services.

Our dedication to quality defines our pricing, as we are committed to providing a first-class service that ensures you do not only the top quality of service that we are known for but a very different first-class experience altogether.

The quality and reliability of our services is what differentiate Saniservice. Please see what clients say about us by visiting www.mysaniserviceexperience.com

At Saniservice, quality isn’t just a promise; it’s our culture and standards.

Saniwater - Saniservice Water Filtration

Saniservice Water Filtration Division

Saniservice, a leader in Indoor Environmental Quality Management in the UAE, introduces SaniWater, its dedicated Water Filtration Products Division. SaniWater focuses on providing state-of-the-art water filtration solutions designed to enhance the health and well-being of residential and commercial clients.

SaniWater offers a wide array of eco-friendly drinking water filters and comprehensive water filtration systems tailored to meet the diverse needs of homes and offices. Their product portfolio includes:

  • Under-Sink Water Filtration Systems: High-grade systems that ensure clean and safe drinking water directly from your tap.
  • Whole-House Filtration Systems: Comprehensive solutions that purify water for the entire household, improving water quality for all uses.
  • Home Water Softening Systems: Effective systems that address hard water issues, enhancing water quality for bathing and household chores.
  • Multifunctional Water Systems: Advanced systems that combine various filtration technologies to provide superior water quality.

SaniWater’s filtration solutions offer numerous benefits, including:

  • Enhanced Water Quality: Improved taste, appearance, and aroma of water.
  • Healthier Living: Reduction of contaminants and pathogens, ensuring safer water for drinking and household use.
  • Sustainability: Eco-friendly products and processes that minimize environmental impact.
  • Convenience: Easy-to-install systems with minimal maintenance requirements.

We provide water filtration products in Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.  These products are available all over the UAE.

Do you sell water filters?

Yes, Saniservice’s Sani Water division offers a range of innovative water filtration solutions that we have personally researched, studied, and tested, giving them the “Saniservice Approval”. One of this is Aquaporin. This new filtration system, based on Aquaporin Inside® technology, mimics the way nature filters water in our bodies, utilizing the power of aquaporin proteins – nature’s own water channels. These remarkable proteins, found in all living cells, have been perfected by billions of years of evolution to transport water with unparalleled efficiency and quality.

Saniservice introduces Aquaporin to the UAE Market

In a groundbreaking move, Saniservice, the leading Indoor Environmental Quality Management Company in the UAE, has announced the introduction of a revolutionary water filtration technology to the region. The company, known for its commitment to providing top-notch services for cleaner and healthier indoor environments, has partnered with Aquaporin to bring nature-inspired water purification to homes and businesses across the Emirates.

 

The new filtration system, based on Aquaporin Inside® technology, mimics the way nature filters water in our bodies, utilizing the power of aquaporin proteins – nature’s own water channels. These remarkable proteins, found in all living cells, have been perfected by billions of years of evolution to transport water with unparalleled efficiency and selectivity.

 

“We are thrilled to introduce this cutting-edge technology to the UAE,” said a spokesperson for Saniservice. “After rigorous testing, we are confident that Aquaporin’s innovative approach to water filtration will set a new standard for water quality and sustainability in our region.”

 

The Aquaporin Inside® technology incorporated into Saniservice’s new offering is a marvel of biomimicry, combining biology, chemistry, and physics to create a filtration system that is both highly effective and energy-efficient. One gram of aquaporin proteins can filter an astounding 700 liters of water per second, far surpassing the capabilities of traditional synthetic membranes.

 

This innovative system offers several key advantages:

 

. Superior Purification: The aquaporin proteins allow only water molecules to pass through, ensuring exceptionally pure water free from contaminants, including microplastics and micropollutants.

 

. Energy Efficiency: The natural process requires significantly less energy than conventional filtration methods, leading to reduced operational costs and a smaller carbon footprint.

 

. High Water Recovery: The system boasts a water recovery rate nearly double that of traditional systems, addressing crucial water conservation needs in the UAE’s arid climate.

 

. Compact Design: The efficiency of the Aquaporin technology means the filtration units require less space, making them ideal for both residential and commercial applications.

 

. Reduced Maintenance: The biomimetic nature of the technology results in less fouling and longer membrane life, reducing maintenance requirements and associated costs.

 

Saniservice’s introduction of this technology aligns perfectly with the UAE’s commitment to sustainability and innovation. As the country continues to address water scarcity challenges, the Aquaporin-based filtration system offers a promising solution that combines cutting-edge science with environmental responsibility.

 

“We believe this technology will revolutionize water treatment in the UAE,” the Saniservice spokesperson added. “It’s not just about providing clean water; it’s about doing so in a way that respects our planet’s resources and mimics nature’s own perfect systems.”

 

As Saniservice begins rolling out this innovative water filtration solution, it marks a significant step forward in the company’s mission to enhance indoor environmental quality. By harnessing the power of nature’s own water filters, Saniservice is setting a new benchmark for water purification in the UAE, promising cleaner, safer, and more sustainably produced water for all.

 

About Aquaporin

 General Information

Q: What is Aquaporin? 

A: Aquaporin is a water-tech company that specializes in water purification and filtration systems using nature-inspired technology known as Aquaporin Inside®. This technology leverages the efficiency of aquaporin proteins, which are natural water channels found in all living cells.

Q: What are aquaporins? 

A: Aquaporins are a family of small, integral membrane proteins that facilitate the transport of water across cell membranes. They are essential for maintaining water balance in cells and are found in all living organisms, including humans, plants, and animals.

 Technology

Q: What is Aquaporin Inside® technology? 

A: Aquaporin Inside® technology is a unique, nature-inspired water purification method that combines biology, chemistry, and physics. It uses aquaporin proteins to create highly efficient and selective water filtration membranes, outperforming traditional synthetic membranes in both speed and energy efficiency.

Q: How does Aquaporin Inside® technology work? 

A: The technology mimics the natural process of water transport in cells. Aquaporin proteins embedded in the filtration membranes allow only water molecules to pass through, ensuring high purity and efficiency. One gram of aquaporin proteins can filter up to 700 liters of water per second.

 Products

Q: What products does Aquaporin offer? 

A: Aquaporin offers a range of water purification products, including the Aquaporin One and Aquaporin Zero water purifiers. These products are designed for both household and industrial use, providing clean and safe drinking water.

Q: How does the Aquaporin One water purifier work? 

A: The Aquaporin One water purifier uses a combination of biotechnology and engineering to purify water. It features a pump that drives water through a filtration membrane containing aquaporin proteins, ensuring a steady flow of clean drinking water even under low pressure conditions.

 Applications

Q: What are the applications of Aquaporin Inside® technology? 

A: Aquaporin Inside® technology is used in various applications, including forward osmosis (FO) and reverse osmosis (RO) for water purification. It is suitable for both residential and industrial settings, providing efficient and sustainable water treatment solutions.

Q: Can Aquaporin Inside® membranes be used in industrial applications? 

A: Yes, Aquaporin Inside® membranes are available as flat sheets or hollow fibers and can be used in industrial applications requiring forward osmosis (FO) and reverse osmosis (RO) for water treatment.

 Customer Support

Q: How can I purchase Aquaporin products? 

A: Aquaporin products can be purchased through Saniservice. To purchase aquaporin or to learn more about this technology, including prices and availability, please visit the www.saniservice.com/aquaporin website or contact / whatsapp:  043215505

Q: What is the warranty on Aquaporin products? 

A: Warranty for Aquaporin A2o pure is 3 years.  The A2O Pure water purification system, which uses Aquaporin Inside® technology, comes with a warranty. The entire system is fully warranted for three years against damage not caused by misuse. However, consumables such as filters are excluded from this warranty and must be changed according to the maintenance schedule to maintain warranty coverage

What is Aquaporin A2O Pure?

Aquaporin A2O Pure is an innovative water filtration system that uses nature-inspired technology to provide clean, healthy, and revitalized water for your home.

How does Aquaporin A2O Pure work?

The system utilizes Aquaporin Inside® technology, which mimics nature’s own water filtration process using aquaporin proteins. These proteins form water channels in cell membranes, allowing water to pass through while rejecting contaminants.

What are the “Three N’s” associated with Aquaporin technology?

The Three N’s represent key selling points of Aquaporin technology:

1. Nature: The technology is inspired by and derived from nature’s own water filtration process.
2. Nobel Prize: The discovery of aquaporins earned Peter Agre the Nobel Prize in Chemistry in 2003.
3. NASA: Aquaporin technology has been tested on the International Space Station, demonstrating its effectiveness in extreme conditions.

What are the benefits of using Aquaporin A2O Pure?

– Reduction of contaminants
– Health benefits from drinking clean, filtered water
– Cost-effectiveness compared to bottled water
– Positive environmental impact by reducing plastic waste

Is Aquaporin A2O Pure suitable for use in the UAE?

Yes, the system is specifically designed to meet the unique water challenges in the UAE, ensuring your family enjoys the cleanest, safest water possible.

Who distributes and installs Aquaporin A2O Pure in the UAE?

Aquaporin A2O Pure is distributed in the UAE by Saniservice. They also handle the installation of the system in your home.

What makes Aquaporin technology different from other filtration systems?

Aquaporin technology uses nature-inspired biomimetic membranes, which are more efficient and effective at filtering water compared to traditional methods. This results in superior water quality and lower energy consumption.

Is the Aquaporin A2O Pure system environmentally friendly?

Yes, using this system reduces dependence on single-use plastic bottles, decreasing plastic waste. It also lowers carbon emissions associated with water production and transport.

What kind of support is available for Aquaporin A2O Pure users?

Saniservice offers comprehensive support, including:
– Consultation
– Expert installation
– Ongoing maintenance
– Personalized recommendations
– Scheduled maintenance services

Can Aquaporin A2O Pure be used for whole-house filtration?

Yes, Aquaporin A2O Pure can be installed as a whole-house water filtration system, combining carbon filtration with water softening to deliver purified water throughout your home.

How does Aquaporin A2O Pure contribute to sustainability?

By using Aquaporin A2O Pure, you help preserve natural resources and contribute to a greener future by reducing plastic waste and lowering carbon emissions associated with water production and transport.

How much does Aquaporin A2O Pure Filter cost?

Currently the aquaporin is on “pre-order” for a special price of 2,399 Dirhams.  There is limited stocks on pre-order available until the end of 2024.  After which the regular price will be 3,199 Dirhams.

How can I pre order the Aquaporin A2O pure?

You can pre-order the Aquaporin A2O pure water filter by visitng www.saniservice.com/aquaporin

Is the Aquaporin A2o Pure an “RO” or “Reverse Osmosis” system?

Yes.  However, the Aquaporin A2O pure has several advantages over a traditional RO system:

Here’s a comparison between the Aquaporin A2O Pure system and traditional reverse osmosis (RO) systems:

  • Membrane Technology
    A2O Pure: Uses Aquaporin Inside® technology with natural aquaporin proteins, mimicking biological filtration processes.
    Traditional RO: Typically uses synthetic membranes made of materials like cellulose acetate or thin film composite.

 

  • Efficiency
    A2O Pure: Offers a high recovery rate of 65% (2:1 drain ratio).
    Traditional RO: Often less efficient, with typical systems wasting about four gallons of water for every one gallon produced.

 

  • Smart Features
    A2O Pure: Includes Wi-Fi connectivity, real-time water quality monitoring, leak detection, and automatic cleaning functions.
    Traditional RO: Generally lacks smart features, with basic systems having minimal monitoring capabilities.

 

  • Space and Design
    A2O Pure: Compact design with a footprint as small as a regular storage tank.
    Traditional RO: Often bulkier, requiring more space under the sink.

 

  • Water Production
    A2O Pure: Produces 2.1 liters of purified water per minute.
    Traditional RO: Production rates vary, typically ranging from 25 to 100 gallons per day (GPD).

 

  • Contaminant Removal
    A2O Pure: Specifically mentions high reduction rates for PFAS, pesticides, heavy metals, microplastics, viruses, hormones, and nitrates.
    Traditional RO: Removes a wide range of contaminants but may not specifically target all the contaminants mentioned for A2O Pure.

 

  • Maintenance
    A2O Pure: Features easy “click and seal” filter changes and automatic notifications for maintenance
    Traditional RO: Often requires more complex filter changes and manual tracking of maintenance schedules.

 

  • Storage
    A2O Pure: Direct flow system without a storage tank.
    Traditional RO: Many systems include a storage tank, which can potentially harbor bacterial growth.

In summary, the Aquaporin A2O Pure system offers advanced technology, smart features, and a more compact, efficient design compared to many traditional RO systems. However, traditional RO systems remain effective for water purification and may be more cost-effective for some users.